Return Policy
| Reason | Policy |
| Model arrived faulty or broken | You must report this to us within 7 days of receipt of the goods by sending us a return request or email. |
| Wrong item received | You must report this to us within 14 days of receipt of the goods by sending us a return request or email. |
| Product did not match description | If you believe that it did not match the description, report this to us within 7 days of receipt of the goods by sending a return request and we will investigate. |
| Changed my mind | Must be reported within 14 days of receipt. We only refund the item cost, no shipping or return shipping costs. |
| Goods not as expected |
Must be reported within 14 days of receipt. We only refund the item cost, no shipping or return shipping costs. |
Whatever the reason, we'll do our best to resolve the issue.
We always want you to be satisfied with your order. If you would like to return an item, please visit the order details page and submit a return request. If the return meets our return policy, we will approve your request and you can send the item back for a replacement, exchange, or refund. Unless otherwise stated in the Return Policy, we will cover your shipping costs.